Peak Season Surcharge: Peak season surcharge charged by the hotels and cruise providers from 15 Dec to 15 Jan will be charged extra. Any mandatory gala dinner charges by hotels for Christmas or New Year Eve have to be paid extra.
Hotels once confirmed cannot be changed. Guests are requested to check the reviews, pictures, and hotel websites before confirmation and advise any change before booking.
Hotels permit only 3 people in a room. (Children below 5 yrs are complimentary). For an extra Adult / Child, extra mattress shall be provided. Children above 5 yrs shall be charged full. The request for an adjacent or an adjoining room will be on subject to availability.
The checkout time of the hotel is 8 am, stay beyond the checkout time is purely at the discretion of the hotels. (There may be a time gap between check out and ferry timings in Havelock, guests are advised to leave their luggage in the hotel and venture out for some optional activity till the ferry timing). For early check in and late check out the payment is to be settled directly by the guest.
The number of meals is always corresponding to the number of nights booked. Breakfast is not provided on the day of arrival. The cost of additional services availed by the guest which are not part of our package inclusions (eg. Spa, Bar, Scuba diving etc) is to be settled directly at the hotel or with the concerned vendor.
Operator reserves the right to re-arrange itinerary to suit hotel availability without changing the total number of nights in each destination and without compromising any services.
Ferry timings are subject to change at the government's discretion, and we assume no liability for disruption in the tour owing to delay in reporting to the ferry point, climatic conditions or any such events beyond our control. Although we will do our best to implement your itinerary to the fullest and provide you with commensurate back-up options, the cost of the same will need to be borne by the guest.
The tour guide reserves the right to make changes/detour or omit any place of visit if it becomes necessary due to bad weather, road blockage or security reason.
Andaman is a very peaceful place and the people here are very polite. Rude and objectionable language with staff and driver is considered offensive. For any clarification during your tour please contact the tour manager.
It is mandatory to carry the age proof of children and infant (below 02yrs) along with other travel documents. A child without age proof shall be considered for an adult cost.
You can make reservations with us by advising us your acceptance of the
tour and travel dates. We would immediately proceed to make tentative bookings.
All services would be kept on a confirmed basis only on receipt of 50% advance payment. The remaining payment
has to be made minimum 03 days before
date of arrival. Failing to make full payment before the commencement of the
tour will violate the terms and the package shall be canceled without any refunds.
Payment details of Discover
Andaman Holidays Pvt Ltd
Axis
Bank |
State
Bank of India |
Discover
Andaman Holidays Current
Account No. 912020057315326 Axis
Bank, Port Blair branch, A&N
Islands MICR
Code : 744211002 IFSC
Code: UTIB0000157
|
Discover
Andaman Holidays Pvt Ltd Current
Account No. 39774195932 State
Bank Of India, Haddo branch Port
Blair, A&N Islands IFSC
Code: SBIN0012357 |
CANCELLATION POLICY
You may cancel your travel arrangements at any time. Written notification
or an e-mail to that effect from the person who made the booking must be
received at our office. The applicable cancellation charges are as per the
published cancellation policy below:
Cancellation charges per person
ü Prior to 45 days or more: No charge at all.
ü Between 44-31 days of departure: 30% of tour cost
ü Between 30-11 days of departure: 50% of tour cost
ü 10 days to date of departure: 70%of tour cost
The above may vary based on any specific cancellation charges as charged
by the third-party service provider.
Force Majeure Cancellations
Cancellations due to circumstances beyond our
control (Pandemic diseases, natural calamities, flight or cruise cancellations,
political/communal disturbances, cyclones, etc) will be refunded as per our
cancellation policy. Our liability will be restricted only to the services provided
by Discover Andaman Holidays. For hotels & cruises, we shall refund only the
actual amount as refunded by the hotel and cruise. Under no circumstances shall
Discover Andaman Holidays be liable for 100% refund in Force Majeure
Cancellations.
GENERAL
This agreement is governed by the laws of India. Any
Person/Company using our website hereby gives the consent to the exclusive
jurisdiction and venue of courts in Andaman Islands, India, in all disputes
arising out of or relating to the use of this Website (www.discoverandaman.in).
Use of this Website is unauthorized in any jurisdiction that does not give
effect to all provisions of these terms and conditions, including, without
limitation, this paragraph. You agree that no joint venture, partnership, employment,
or agency relationship exists between you and Discover Andaman Holidays as
a result of this agreement or use of this Web site.
Performance of this agreement by Discover Andaman Holidays is
subject to existing laws and legal process, and nothing contained in this the agreement is in derogation of the right to comply with law enforcement requests
or requirements relating to your use of this Website or information provided to
or gathered by Discover Andaman Holidays with respect to such
use.
If any part of this agreement is determined to be invalid or
unenforceable pursuant to applicable law including, but not limited to, the
warranty disclaimers and liability limitations set forth above, then the
invalid or unenforceable provision will be deemed superseded by a valid,
enforceable provision that most closely matches the intent of the original
provision and agreement shall continue in effect.
MODIFICATION OF THESE
TERMS & CONDITIONS
Discover Andaman Holidays reserves the right to change the
terms, conditions, and notices under which this Website is offered and you
agree to accept and be bound by those terms, conditions, and notices that are
in effect at the time of your use of Website and facilities offered by Discover
Andaman Holidays.
Discover Andaman Holidays reserves the right to change and
modify or terminate the offer anytime at its own discretion and without any
prior notice. Ferry sailing is subject to weather conditions. Alternate
arrangements will be made in case sailing does not take place due to weather or
payload restriction. However, Discover Andaman Holidays will
not be responsible for refunding any amount due to non-sailing of ferry and
will be governed by our cancellation policy. The itinerary flow is subject to
change.
We reserve the right to change your itinerary in case of any
unforeseen conditions or events wherein the ferries or the attraction is closed
or is under maintenance. If we come to know about such scenarios well in
advance then we will update you and will plan accordingly. All water activities
or rides are subject to weather condition. In case of bad weather the trip
might get delayed or cancelled. Activities and Day trips cancellations because
of weather conditions will be refunded to the maximum.
BANK & CREDIT CARD FEES
Some banks and credit cards impose fees for cross-border
transactions. By reserving your tour and excursion on this website, you may see
an additional cost/fee appearing on your credit card statement. This fee is
solely determined by your Bank and/or Credit Card Company and Discover
Andaman Holidays take no responsibility for these associated costs. If
you have any questions about these types of fees applied to your reservation,
please contact your bank directly
OPERATIONAL USE
We may use your information for suggesting products and
promotional offers and schemes. We may also be sending you transactional
updates as and when required. You may update your profiling information at any
time by writing to [email protected] You acknowledge and agree such
update is for your interests and for improving personalization and service
efficiency of the Platform. Note: You acknowledge that, we will only disclose
your information in an aggregated form which is not capable of being used or
interpreted in such a manner as to identify you.
THIRD PARTY
At times we may tie-up with third parties, brand owners or other
partners and make available certain offers, events or special schemes. In such
instances, your personal information may be shared with such third parties
and/or may become available to them or be disclosed to them, such third parties
may have their own applicable privacy rules and we shall not be liable for the
use or misuse of your information by such third parties. We only collect your
Personal Information to conduct our business and to enable us to deliver and
improve our services. We do not for any reason whatsoever sell your
Correspondence Information to any third party or otherwise trade on it.
NO UNLAWFUL OR
PROHIBITED USE
As
a condition of your use of this Web site, you warrant that you will not use
this Web site for any purpose that is unlawful or prohibited by these terms,
conditions, and notices.
CONTENTS OF THIS SITE
While we strive to always provide the latest information and
details about our product offerings on this Website, information presented here
is subject to change and is not guaranteed to be free from errors. Contents of
this Website apply to Andaman Islands in which we operate. All prices listed in
this Website are in Rupees, unless otherwise specified. Promotions listed in
this Website can be changed or withdrawn at any time