Our Terms & Conditions

Peak Season Surcharge: Peak season surcharge charged by the hotels and cruise providers from 15 Dec to 15 Jan will be charged extra. Any mandatory gala dinner charges by hotels for Christmas or New Year Eve have to be paid extra.

Hotels once confirmed cannot be changed. Guests are requested to check the reviews, pictures, and hotel websites before confirmation and advise any change before booking.

Hotels permit only 3 people in a room. (Children below 5 yrs are complimentary). For an extra Adult / Child, extra mattress shall be provided. Children above 5 yrs shall be charged full. The request for an adjacent or an adjoining room will be on subject to availability.

The checkout time of the hotel is 8 am, stay beyond the checkout time is purely at the discretion of the hotels. (There may be a time gap between check out and ferry timings in Havelock, guests are advised to leave their luggage in the hotel and venture out for some optional activity till the ferry timing). For early check in and late check out the payment is to be settled directly by the guest.

The number of meals is always corresponding to the number of nights booked. Breakfast is not provided on the day of arrival. The cost of additional services availed by the guest which are not part of our package inclusions (eg. Spa, Bar, Scuba diving etc) is to be settled directly at the hotel or with the concerned vendor.

Operator reserves the right to re-arrange itinerary to suit hotel availability without changing the total number of nights in each destination and without compromising any services.

Ferry timings are subject to change at the government's discretion, and we assume no liability for disruption in the tour owing to delay in reporting to the ferry point, climatic conditions or any such events beyond our control. Although we will do our best to implement your itinerary to the fullest and provide you with commensurate back-up options, the cost of the same will need to be borne by the guest.

The tour guide reserves the right to make changes/detour or omit any place of visit if it becomes necessary due to bad weather, road blockage or security reason.

Andaman is a very peaceful place and the people here are very polite. Rude and objectionable language with staff and driver is considered offensive. For any clarification during your tour please contact the tour manager.

It is mandatory to carry the age proof of children and infant (below 02yrs) along with other travel documents. A child without age proof shall be considered for an adult cost.

You can make reservations with us by advising us your acceptance of the tour and travel dates. We would immediately proceed to make tentative bookings. All services would be kept on a confirmed basis only on receipt of 50% advance payment. The remaining payment has to be made minimum 03 days before date of arrival. Failing to make full payment before the commencement of the tour will violate the terms and the package shall be canceled without any refunds.

Payment details of Discover Andaman Holidays Pvt Ltd

CANCELLATION POLICY

You may cancel your travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our office. The applicable cancellation charges are as per the published cancellation policy below:

Cancellation charges per person

ü  Prior to 45 days or more: No charge at all.

ü  Between 44-31 days of departure: 30% of tour cost

ü  Between 30-11 days of departure: 50% of tour cost

ü  10 days to date of departure: 70%of tour cost

The above may vary based on any specific cancellation charges as charged by the third-party service provider.

Force Majeure Cancellations

Cancellations due to circumstances beyond our control (Pandemic diseases, natural calamities, flight or cruise cancellations, political/communal disturbances, cyclones, etc) will be refunded as per our cancellation policy. Our liability will be restricted only to the services provided by Discover Andaman Holidays. For hotels & cruises, we shall refund only the actual amount as refunded by the hotel and cruise. Under no circumstances shall Discover Andaman Holidays be liable for 100% refund in Force Majeure Cancellations.

GENERAL

This agreement is governed by the laws of India. Any Person/Company using our website hereby gives the consent to the exclusive jurisdiction and venue of courts in Andaman Islands, India, in all disputes arising out of or relating to the use of this Website (www.discoverandaman.in). Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Discover Andaman Holidays as a result of this agreement or use of this Web site.

Performance of this agreement by Discover Andaman Holidays is subject to existing laws and legal process, and nothing contained in this the agreement is in derogation of the right to comply with law enforcement requests or requirements relating to your use of this Website or information provided to or gathered by Discover Andaman Holidays with respect to such use.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.

MODIFICATION OF THESE TERMS & CONDITIONS

Discover Andaman Holidays reserves the right to change the terms, conditions, and notices under which this Website is offered and you agree to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use of Website and facilities offered by Discover Andaman Holidays.

Discover Andaman Holidays reserves the right to change and modify or terminate the offer anytime at its own discretion and without any prior notice. Ferry sailing is subject to weather conditions. Alternate arrangements will be made in case sailing does not take place due to weather or payload restriction. However, Discover Andaman Holidays will not be responsible for refunding any amount due to non-sailing of ferry and will be governed by our cancellation policy. The itinerary flow is subject to change.

We reserve the right to change your itinerary in case of any unforeseen conditions or events wherein the ferries or the attraction is closed or is under maintenance. If we come to know about such scenarios well in advance then we will update you and will plan accordingly. All water activities or rides are subject to weather condition. In case of bad weather the trip might get delayed or cancelled. Activities and Day trips cancellations because of weather conditions will be refunded to the maximum.

BANK & CREDIT CARD FEES

Some banks and credit cards impose fees for cross-border transactions. By reserving your tour and excursion on this website, you may see an additional cost/fee appearing on your credit card statement. This fee is solely determined by your Bank and/or Credit Card Company and Discover Andaman Holidays take no responsibility for these associated costs. If you have any questions about these types of fees applied to your reservation, please contact your bank directly

OPERATIONAL USE

We may use your information for suggesting products and promotional offers and schemes. We may also be sending you transactional updates as and when required. You may update your profiling information at any time by writing to [email protected] You acknowledge and agree such update is for your interests and for improving personalization and service efficiency of the Platform. Note: You acknowledge that, we will only disclose your information in an aggregated form which is not capable of being used or interpreted in such a manner as to identify you.

THIRD PARTY

At times we may tie-up with third parties, brand owners or other partners and make available certain offers, events or special schemes. In such instances, your personal information may be shared with such third parties and/or may become available to them or be disclosed to them, such third parties may have their own applicable privacy rules and we shall not be liable for the use or misuse of your information by such third parties. We only collect your Personal Information to conduct our business and to enable us to deliver and improve our services. We do not for any reason whatsoever sell your Correspondence Information to any third party or otherwise trade on it.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of this Web site, you warrant that you will not use this Web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

CONTENTS OF THIS SITE

While we strive to always provide the latest information and details about our product offerings on this Website, information presented here is subject to change and is not guaranteed to be free from errors. Contents of this Website apply to Andaman Islands in which we operate. All prices listed in this Website are in Rupees, unless otherwise specified. Promotions listed in this Website can be changed or withdrawn at any time